Privacy Policy
How we collect, use, and protect your information
Last updated: February 2026
This privacy policy is currently being finalized as we build out our platform. We are committed to protecting your privacy and will have a comprehensive policy in place before launching full e-commerce functionality.
Introduction
The Umbral Garden ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Information We Collect
Personal Information
When you place an order or contact us, we may collect:
- Name and email address
- Shipping and billing address
- Payment information (processed securely through Stripe)
- Order history and preferences
- Communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- Browser type and version
- IP address
- Pages visited and time spent on pages
- Referring website
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping notifications
- Respond to your questions and customer service requests
- Send marketing communications (only if you opt in)
- Improve our website and product offerings
- Prevent fraud and enhance security
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service Providers: Payment processors (Stripe), shipping carriers, email service providers—only as necessary to provide our services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition (you would be notified)
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights (GDPR)
As we are based in Finland (EU), you have certain rights under GDPR:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your data
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing of your data
To exercise these rights, please contact us at the email address below.
Cookies
We use essential cookies that are necessary for the website to function properly. These cookies do not require consent under GDPR as they are strictly necessary for the service you have requested.
Essential Cookies
- Authentication: We use Supabase to manage user authentication and sessions. These cookies remember your login status and keep your session secure.
- Site Functionality: Cookies that enable core website features such as booking management and secure access to your account.
- Security: Cookies that help protect your account and prevent unauthorized access.
You can disable cookies through your browser settings, though this will prevent you from using certain features of the website, including account login and booking management.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us at:
Email: umbralgardenstore@gmail.com
The Umbral Garden
Finland